


Dementia, Capacity and Disability Etiquette
Monday, June 2, 2025, 8 a.m. - 2:30 p.m.
Legacy Plaza East Conference Center, 5330 East 31st St., Tulsa
Designed to prepare you to recognize behaviors that are indicative of dementia and discern when special approaches and handling may be required. We’ll discuss capacity assessment, disability etiquette, and learn Teepa Snow techniques that can help diffuse the situation, encourage acceptance of assistance, and improve outcomes for both the person with dementia, family members, care providers, and community responders.
Monday, June 2, 2025, 8 a.m. - 2:30 p.m.
Legacy Plaza East Conference Center, 5330 East 31st St., Tulsa
Designed to prepare you to recognize behaviors that are indicative of dementia and discern when special approaches and handling may be required. We’ll discuss capacity assessment, disability etiquette, and learn Teepa Snow techniques that can help diffuse the situation, encourage acceptance of assistance, and improve outcomes for both the person with dementia, family members, care providers, and community responders.
Monday, June 2, 2025, 8 a.m. - 2:30 p.m.
Legacy Plaza East Conference Center, 5330 East 31st St., Tulsa
Designed to prepare you to recognize behaviors that are indicative of dementia and discern when special approaches and handling may be required. We’ll discuss capacity assessment, disability etiquette, and learn Teepa Snow techniques that can help diffuse the situation, encourage acceptance of assistance, and improve outcomes for both the person with dementia, family members, care providers, and community responders.
AGENDA
8:00 a.m. Sign-In
8:30 a.m. Welcome
8:35 a.m. Confidentiality Reminder, Cassie Rebeor, Later in Life Advocate, DVIS
8:40 a.m. Understanding Dementia: Key Types, Warning Signs, Functional Impact, and
Tools for Capacity Assessment, James Hutchins, MD, geriatric psychiatrist
10:40 a.m. Break
10:55 a.m. Effective Dementia Interactions for Care Providers and Community Responders,
Cheryl Doyle, Certified Teepa Snow “Positive Approach to Care” Trainer
12:25 p.m. Lunch (provided)
1:00 p.m. Disability Etiquette, Vicki Haws, Ability Resources
2:30 p.m. Closing and Certificate Distribution
LEARNING OBJECTIVES
• Compare two screening tools for assessing cognitive level and capacity.
• Describe three behaviors indicative of dementia and cognitive decline.
• Discuss two effective techniques for reducing distress, encouraging acceptance of
assistance, and improving outcomes.
• Define person-first language.
WHO SHOULD ATTEND
• LCSW/MSW, LPC/LMFT, Long-Term Care Administrators, Home Care Administrators,
Case Managers, and anyone working with older adults
• Community responders - police, fire, EMSA, DVIS, Adult Protective Services, etc.
CEU APPROVALS
• LPC/LMFT, LCSW/MSW (OK CEP #20250210), Home Care Administrators
• This program has been approved for five (5) participant hours of continuing education from
NAB/NCERS. Approval #20260601-5-A112418-IN
• This program has been approved by CLEET for five (5) participant hours of continuing
education
• This program has been submitted but not yet approved by the Commission for Case Manger
Certification to provide five (5) participant hours of continuing education credit for Certified
Case Managers.